I had the same issue with Tiger Solo Ads Plus. I had the top upgrade with a lot of credits. When the site was reorganized, I was downgraded to a lesser upgrade and most of my credits were deleted. The response was that I did not need so many credits. Great customer service. NOT!
Yes, you were my referral there actually, top upgrade, I remember. I'm very sorry to hear that you were treated so badly.
I have a situation with Action Mails, which was owned by Leigh Ann Little. She was a great admin, and I was top upgraded there with over 100 referrals, some still spending money, when the site seems to have gone down (I was offline for some months), and then when it came back under a new owner. My account was wiped from the database. The new owner said that he couldn't restore my account and that I'd have to sign up again for a new one. I decided not to.
That's one thing that Payza ask for you to include on your website now, your contact information: name, address, phone number and email address, the same info that you have with your Payza account.
Intelligent of them, I like that