Angela Shepherd

Hello everyone, Can't wait to make new friends and learn what Marketing Check point has to offer. I do like to feedback that everyone gives.

Thank you all for helping me. I wanted to give you an update. I was able to get a refund.

OMG!!!!!!! I just saw that Rocket Responder just charge me $60 from April 4 through April 8. I will defiantly change my card on Monday. What else can I do? They are not cancelling or deleting my account?

Thanks for the information. I will need a new autoresponder soon.

I had email support@rocketresponder about my account and wanted it to be cancelled on March 31, 2018. I was received an email the say day saying it is cancelled. It's not canceled and I was charged on April 3, 2018. I don't understand why I was charged on April 3rd if it was canceled on March 31st. I have not heard back from anyone on why my account is still open. Every time I check on my ticket the same person who said it was cancelled, closes my support ticket all the time. I did heard back from one person and he said that refunds are not giving back. I do appreciate that person explain that to me. However, when I reply back to ask why my account was still open, the same person who closed my support ticket closed this one as well. I feel like this person is not going to close my account and I will be charge again in May. I have kept all the emails. I am afraid that if I email the support again it will get closed again. I am going to call my bank and see if I can change my card just in case. What should I do? I have never had this problem before.