I was a member of ISO way back at its inception. Then I joined 12cs. I paid for the program, thinking it was ready to go. However, when I got into the member's area, I saw that the tools were not ready to use. When I write to Darryl to let him know I wasn't happy about paying for something that wasn't ready to use, he promptly refunded me and canceled my account. He was very nasty about it too! I thought it was very rude, especially since I was a long-time member of ISO and had promoted that program quite a lot. He even locked me out of ISO, and I had tons of subscribers in my Autoresponder there. I would NEVER be a part of anything he offers.