Hi John, thanks for the reply.  I can't remember how I found the FB group; might've been an old link or article online.  Maybe I searched FB to see if you had a group - I've been known to act proactively like that, lol.   Support tickets.... again, can't recall since it was a while back, but it was probably something to do with not being able to log in after registering at Ninja.  In fact, now I think about it, I believe I also contacted Jerry Iannucci because he seemed to have some connection to you.  Like I said, it was a while ago.  I haven't looked much at Ninja since joining; partly because I get so few emails, and partly because it seemed hard to get hold of you.  I did leave a message (or two?) at your personal FB page, but no answer.    Anyway, at this point I'm mostly unsure about how I can get credits for mailing.  The credit links give me points, but when I do a mailing it says I need credits. ??