Zanezim Posted January 26, 2020 Report Share Posted January 26, 2020 Hello, I am just putting my thoughts out there. I think it is bad business when safelists owners do not respond to support tickets.In fact, this happens very frequently. I am only going to name one. Harmony Mails is one example. No response to supporttickets especially relevant questions such as upgrading. If it were not for the fact the click through rates are high, I would quitthat site. Thanks for reading. Alan Quote Link to comment Share on other sites More sharing options...
weblord Posted January 26, 2020 Report Share Posted January 26, 2020 there are safelists that have responsive members and responsive admin the likes of which is profitslion. yeah i encountered a safelist that has responsive members but has scammer owner. Hello, I am just putting my thoughts out there. I think it is bad business when safelists owners do not respond to support tickets.In fact, this happens very frequently. I am only going to name one. Harmony Mails is one example. No response to supporttickets especially relevant questions such as upgrading. If it were not for the fact the click through rates are high, I would quitthat site. Thanks for reading. Alan Quote pls read my blog | Unlimited Domains with Unlimited WebHosting Link to comment Share on other sites More sharing options...
Guest CryptoCanny Posted January 28, 2020 Report Share Posted January 28, 2020 I've had the same experience with Harmony. Ownership changed a few months ago. Claire, the previous owner, was awesome and would've never let support tickets go unanswered. I plan on withdrawing my commissions and leaving. I'm a member of enough mailers where the responsiveness should overlap on other solid sites. Quote Link to comment Share on other sites More sharing options...
captkirk Posted January 28, 2020 Report Share Posted January 28, 2020 I've had the same experience with Harmony. Ownership changed a few months ago. Claire, the previous owner, was awesome and would've never let support tickets go unanswered. I plan on withdrawing my commissions and leaving. I'm a member of enough mailers where the responsiveness should overlap on other solid sites. I wasn't aware that Harmony Mails had a new owner. Who's the new owner(s)? Quote Tommie Kirkland (Captkirk) Here... SUBMIT ADS 4 FREE - I SIGNED-UP 433+ MEMBERS SINCE JUNE 29, 2022 - 100% FREE! Link to comment Share on other sites More sharing options...
Guest CryptoCanny Posted January 28, 2020 Report Share Posted January 28, 2020 I wasn't aware that Harmony Mails had a new owner. Who's the new owner(s)? Tommie, if I remember correctly, Mick Owen or Owens. I believe Claire and Brandon sold all of their sites; they sent out an email when it happened. I was trying to find the email but I guess it's been too long and cleared from trash folder. Quote Link to comment Share on other sites More sharing options...
Darren Olander Posted January 28, 2020 Report Share Posted January 28, 2020 Tommie, if I remember correctly, Mick Owen or Owens. I believe Claire and Brandon sold all of their sites; they sent out an email when it happened. I was trying to find the email but I guess it's been too long and cleared from trash folder. I missed it too, thanks for sharing. That's too bad, they did a much better job. Quote Founder of Marketing CheckpointMy Blog Link to comment Share on other sites More sharing options...
Maryanne Myers -Webstars2K Posted January 28, 2020 Report Share Posted January 28, 2020 Claire is one of my online friends, they did sell them all. Brenton got a job offline and Claire already owns a small business offline, then she has a family too so when her partner got a job offline there wasnt time to take care of all the stuff online. So it was needed to be sold. They sold them to a guy named Mick = he is suppose to take care of support and all that now since he owns it. Quote PHP Programmer - Internet Marketer - Web Designer - Advertising Network OwnerCelebrating 22 years in business - Since 1998https://webstars2k.com Link to comment Share on other sites More sharing options...
weblord Posted January 28, 2020 Report Share Posted January 28, 2020 my advise is go for the click thru rates since we're all after are leads.Hello, I am just putting my thoughts out there. I think it is bad business when safelists owners do not respond to support tickets.In fact, this happens very frequently. I am only going to name one. Harmony Mails is one example. No response to supporttickets especially relevant questions such as upgrading. If it were not for the fact the click through rates are high, I would quitthat site. Thanks for reading. Alan Quote pls read my blog | Unlimited Domains with Unlimited WebHosting Link to comment Share on other sites More sharing options...
firebyfifty Posted January 31, 2020 Report Share Posted January 31, 2020 my advise is go for the click thru rates since we're all after are leads. In my opinion this is ONLY true if you are a free member. As a free member I could overlook slow or lacking support if I was getting the traffic / click through I desired. But if I was a paid member I expect the service offered which included support, commissions etc on top of the traffic. Poor support response is red flag and potentially the first sign of other issues to come, such as non- payment of commissions. CheersNate Quote Nate Scifleet Author and Owner of 90 Minute Residuals http://www.90minuteresiduals.com/banner2.png Link to comment Share on other sites More sharing options...
weblord Posted February 2, 2020 Report Share Posted February 2, 2020 not always the case.there are you are already premium, still customer support sucks.there are also free membership which allows you to earn from referrals upgrade and referral's credit purchases.In my opinion this is ONLY true if you are a free member. As a free member I could overlook slow or lacking support if I was getting the traffic / click through I desired. But if I was a paid member I expect the service offered which included support, commissions etc on top of the traffic. Poor support response is red flag and potentially the first sign of other issues to come, such as non- payment of commissions. CheersNate Quote pls read my blog | Unlimited Domains with Unlimited WebHosting Link to comment Share on other sites More sharing options...
reesie39 Posted February 18, 2020 Report Share Posted February 18, 2020 I also have a question about Harmony Mails. I have a lifetime upgrade and used to be able to mail to all members. Since they took over, I am only allowed to mail to 1000. I can't see anywhere on the site that there were changes. Has anyone else found this to be so? ThanksTheresa Quote Link to comment Share on other sites More sharing options...
weblord Posted February 18, 2020 Report Share Posted February 18, 2020 i can't remember if im a member of this viral mailer, but i guess the best thing to do in this situation is contact the owner himself and show proofs that you have paid the former owner with lifetime upgrade and if he's into maintaining paying customer he/she will upgrade you at once to lifetime. must be something happened during the transfer. could be machine/software error not human unless he denied. Quote pls read my blog | Unlimited Domains with Unlimited WebHosting Link to comment Share on other sites More sharing options...
Peggy Hough Posted February 19, 2020 Report Share Posted February 19, 2020 Under new ownership at Harmony? Quote Link to comment Share on other sites More sharing options...
Andrew Berg Posted March 22, 2023 Report Share Posted March 22, 2023 I'm sorry to hear that you're having trouble with a safelist site. It's natural to feel frustrated when business owners don't respond to inquiries. However, it could be because the support team is overwhelmed with requests and may not have the capacity to respond promptly. You could try contacting them through different channels or alerting them to your situation via social media in order to get a response. Hopefully, this will help resolve your issue. Quote Link to comment Share on other sites More sharing options...
ckoch Posted October 14, 2023 Report Share Posted October 14, 2023 Mary Anne Myers you mean clare sold all of her sites? That is too bad. I was on a team she was head of once what a nice person.I will miss her as admin Quote Link to comment Share on other sites More sharing options...
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