Joel Posted June 21, 2015 Report Share Posted June 21, 2015 I've come across 30 or more credit emails tonight that have expired well before the 96-hour expiry time. It is currently June 20th, and at 11:43pm local time I opened a credit mail that was received June 17th at 4:53am local time. It was flagged as expired, even though 96 hours has not passed. This same problem occurred a couple weeks ago when using Viral Inbox, so I changed over to Gmail but it's happening again. Is this a time zone problem? If so, is there not a way to have credit links expire according to the person's local time zone? Quote Taking another kick at the can, because I can. Link to comment Share on other sites More sharing options...
Darren Olander Posted June 21, 2015 Report Share Posted June 21, 2015 A couple people have complained about this on my sites I must admit.. I'll have a chat with my programmer to see what we can do about it, but yea it's based on server time when the message was sent. The problem is in how much data you are storing, that's a lot of messages to store so you want to delete those from the database eventually.. the volume and amount of time you can hold on to that much data without slowing down the database (you know how the timerreaches 0 on some sites but you have to wait for it to do anything? It's probably because their db is getting large and clunky) is the question.. so it's a technical hurdle. Joel 1 Quote Founder of Marketing CheckpointMy Blog Link to comment Share on other sites More sharing options...
Joel Posted June 21, 2015 Author Report Share Posted June 21, 2015 Thanks, Darren. I do try to get to these mails well before the expiry, but it's not always possible. Up very late tonight cramming in some much needed credits on a number of lists. Quote Taking another kick at the can, because I can. Link to comment Share on other sites More sharing options...
Garrett Hutsko Posted June 22, 2015 Report Share Posted June 22, 2015 I have experienced this with some emails which were less than 24 hrs old. I think this is a problem caused by something other than the server. I have seen some emails which stop the timer and end up causing the credit process to be aborted. I think we have some people sending emails this way on purpose so that you will look closer at their message. Like the pop-behind which runs for over 12 clicks I think these are done on purpose. I just wish we could get to the guilty party and stop them. Quote Link to comment Share on other sites More sharing options...
Margot Lawrence Posted June 23, 2015 Report Share Posted June 23, 2015 I wonder if the ones that appear to have expired before their time are ones that the senders have deleted from their own mailing history before the 96 hours? I've always wondered if that might happen, so although I like my mailing history clutter-free I always leave the mails at least 96 hours before deleting. Quote Link to comment Share on other sites More sharing options...
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